EU & MIDDLE EAST PARIS · DUBAI
Case Study / Public Sector / Spain
DGT

DGT —
Spain.

Digitalization, administrative case processing, and regulatory compliance for the Spanish public sector — at scale.

Reference — Public Sector / Madrid
“20M+ documents, thousands of users, full compliance with Spanish public administration standards.”
DGT · SPAIN · 2021 – ONGOING

Digitalization and regulatory compliance at national scale.

The DGT (Dirección General de Trabajo) required a content management platform capable of handling massive document volumes while meeting the strict regulatory framework of the Spanish public administration.

The challenge.

Adapting the Nuxeo platform to the specific requirements and regulatory standards of the Spanish public administration. The system needed to handle over 20 million documents and serve thousands of concurrent users across multiple departments.

Beyond raw scale, every workflow had to comply with Spain's normative framework for public sector digitalization — including digital signature integration, audit trails, and structured administrative case processing.

Client
DGT (Dirección General de Trabajo)
Location
Spain
Duration
2021 – Ongoing
Engagement
Fixed-price project

Nuxeo LTS 2021

Latest long-term support release. Java 11 runtime for performance and security compliance.

MongoDB 4

Document-oriented database handling 20M+ records with horizontal scalability for public sector volumes.

Kafka 2

Event streaming for asynchronous processing, workflow orchestration, and system-to-system integration.

Elasticsearch 7

Full-text search and indexing across millions of administrative documents with sub-second query response.

Administrative case processing at scale.

A complete Nuxeo deployment built to meet Spanish public administration standards — from case intake to resolution, with full traceability.

01

Administrative Case Processing

End-to-end digitalization of administrative case workflows — intake, instruction, review, approval, and resolution. Every step documented, every action auditable.

02

Business Views & Dashboards

Custom views tailored to each department's operational needs. Real-time dashboards for case tracking, workload distribution, SLA monitoring, and management reporting.

03

Digital Signature Integration

Integration with Spain's digital signature infrastructure — enabling legally binding document signing within the platform, compliant with eIDAS and Spanish e-government regulations.

04

Regulatory Compliance

Full adaptation to the normative framework of the Spanish public administration — document retention policies, access governance, classification schemes, and audit trail requirements.

05

Scale & Performance

Architected for 20M+ documents and thousands of concurrent users. MongoDB for storage, Kafka for event processing, Elasticsearch for search — each component tuned for government-grade throughput.

06

Support Functions

Integration with transversal support systems — digital signature services, notification engines, interoperability layers with other government platforms.

A digital backbone for public administration.

The DGT now operates on a fully digital, regulation-compliant document platform — processing millions of administrative cases with full traceability and citizen-grade security.

Scale

20M+ documents under management.

Massive document volumes handled with sub-second search, structured classification, and full audit trail — serving thousands of users across the Spanish public sector.

Compliance

Full Spanish public administration standards.

Every workflow, every document lifecycle, every access policy designed to meet Spain's regulatory framework for public sector digitalization — including eIDAS-compliant digital signatures.

Continuity

Ongoing since 2021.

Continuous engagement since initial deployment — platform evolution, feature extensions, and operational support to keep pace with evolving regulatory requirements.

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